Not all Wal-marts are created equal.

I am going to tell you all about a series of experiences that I endured with a Wal-mart store. This is something that I will remember for a very long time because it really made me irate. It all started when I lived next to a Wal-mart. I went to this Wal-mart frequently. At least three times a week. It was just through the gate of the gated apartment complex I lived in. It was a quick walk. So, it started out like any other day on a typical Wal-mart trip. I went around and picked out some stuff to purchase. I found some clothes for Noah. They were on clearance for $1 each. I picked out a bunch and got him some Gerber puffs and a couple other things and made my way to the check out.

I always make it a habit to watch the prices ring up. I noticed the clothes and the puffs were all ringing up wrong. I said something to the cashier who looked at me like I was a nutcase. She then made me walk back with her and show her the prices. No big deal right? Oh no. I know that Wal-mart has had a policy of if the item doesn’t ring up right you and it is under $3 then you get the item free or you get $3 off if it was more. All the items were under $3. They then told me they never heard of that. The CSM never heard of it, although, it was written on the little check stand in front of me. They made me feel like stupid and crazy. They made me cry. The store had many issues not to mention the cashier and CSM couldn’t figure out how to void a transaction. I think they were trying to make me concede and leave. They shortly removed all of those signs on the check stands. I have been a Wal-mart customer for a long time and was well aware.

Well I decided after I was in tears in the middle of Wal-mart I wanted to talk to the store manager. I had been treated like garbage and I wanted to make it clear that it was unacceptable. The store manager called me the next day and talked to me for forty five minutes. He told me that he wanted me to gather my complaints and come in to the store and have a meeting with him. I had made a list of many things, this was not the first or last time this happened within the scope of being a customer at this Wal-mart. I documented all the phone calls and everything. I wanted to feel that since they were getting my money they could have their employees treat me and all other customers with respect.

So, I spent time writing down my concerns because I thought that he really cared about my thoughts. It came to the day of our meeting, Noah had been not been feeling good. I took him out with me to Wal-mart because I didn’t want to miss my appointment and my mom was going to come get him. I get there nice and early and the service desk acts like I am on drugs and that they had no idea I was coming. I wait for a half an hour and this lady said Chris had an emergency and had to leave. OK fine. Most people have cell phones or a store full of employees that one could have picked up the phone and called and said something. I was so annoyed at the time. I tried to call him a few more times and each time he hung up on me. Remember this was Chris’s idea in the first place.

I called Wal-mart’s 1800 number. They told me they couldn’t do anything. They said that they would call the district manager. So, Duane, the district manager called me and talked to me for a while and then he said he wanted to meet with me when he was in the area. Duane also told me that he has worked for Wal-mart for a long time and the policy that I tried to have them honor was still their policy. Then the store manager called me and said that I wanted a meeting with him (Chris). That is what he said Duane said. I said it was Duane’s idea and he was like oh, it was Duane’s idea, with complete sarcasm in his voice. I called Duane and he said that he was going to have a talk with Chris because I was really upset. Duane said that he was going to call me to meet with me when he got back from his business trip and it has been two years and I never heard from him again.

Wal-mart’s customer service wouldn’t do anything. I repeatedly emailed them. I still have the emails. I guess they emailed me back saying give us more information and we will forward it to the right department. I even replied that the proper department will not do anything. They never replied. I told Duane that I wouldn’t hold my breath; he of course lied and promised he would contact me.

My favorite line in my email back to Wal-mart is I guess a mom’s voice gets buried under all of the bundles of cash that Wal-mart makes. In this case it is true.

Bridepower.com Wedding Dress Contest

As some of you may know my sister got married a few weeks ago. I went with her to her final fitting and there were tons of wedding dresses to try on. I wanted to try some on just for fun but I didn’t want to be fussed over. I did happen to look at some of the price tags and the wedding dresses were all really expensive. A wedding is one of the most exciting events in a person’s life, one that you want to be perfect. A lot of it centers around the perfect dress, some people spend months or years looking for that one dress that makes them feel like a princess. I know for some they can’t afford a dress at all. I think that every woman deserves a chance to have a beautiful wedding dress and Bridepower.com thinks so too. That is why they are giving brides to be a chance to win a beautiful designer wedding dress, veil and makeovers to a couple brides that have heartfelt stories of perseverance in the BridePower and VOWS GI Gown Giveaway.

It is easy to enter just share your story with Bride Power. Are you having a financial hardship? Did something happen that changed your plans that was out of your control? Maybe you or your fiancée have health or family issues? No hardship is too small. They would love to hear your story.

Please email Bride Power your story along with a picture. You may be selected to win a beautiful designer gown, veil and a make-over. You must be willing to travel and appear at the VOWS showroom in Watertown, Massachusetts sometime this May or June. You must also agree to be filmed for a reality TV show telling your story, choosing your dream wedding gown and receiving an amazing make-over!

Please email all submissions to leslie@bridepower.com no later than 6/1/10. You will be notified by 6/6/10 if you have been selected. Please include your contact information.

Good luck to those who enter! Let me know if you do and I will root for you! This is an amazing opportunity for those who are getting married! Please remember no hardship is too small, if you are interested at all please enter!

OnTray Review!

Ever since I can remember, I have enjoyed those free samples at the grocery store. The more samples the better. I have passed that on to Noah, and he almost always samples something at the store. Normally it is a free cookie from the bakery. I try not to give him the whole thing at once because knowing him he would gobble it right up. I also am trying to teach him to savor his food like I do. I think it is a lot more enjoyable when you take your time to eat. When I get him a cookie I try and break it in to pieces, but it is really hard to push a cart while holding a cookie and protecting it from the germs of the handle. So, when I had the opportunity to review an OnTray I was really excited because many times I have had trouble steering the cart when I am holding all kinds of snacks for Noah.



OnTray is a brilliant invention created by Laura Hamrick who is a mother of three, to make shopping easier when you are shopping with small children. It is a little covered tray that you can put snacks in or coupons in to keep your hands free while you are pushing the shopping cart. You could even fill it with snacks from home if you are not a big sample person like I am. I personally can’t stand when people open things in the store without paying for them first so, it is free samples or a snack from home for my family.

When I received the OnTray, I wanted to go to the store immediately, to try it out. It is such a practical item and definitely made our trip to the grocery store easier. Sometimes I prefill the OnTray, other times I bring it empty. It just depends where we are going. I am pretty familiar with what stores have the free cookies, crackers and other items to try. It is great for things like Cheerios and Goldfish. It works so much better than a plastic bag because Noah tends to spill the bag. Sometimes he isn’t paying attention or he has trouble reaching the bottom of the bag, he just turns it upside down. Then it is like we are Hansel and Gretel and we leave a trail of food behind us in the store or there is a bunch of Cheerios all over the floor in an aisle. I don’t like to make messes and getting smashed up cereal in my shoes is such a pain.

I really like that it costs only $7.00 which is such a bargain for such a lifesaver item. That way if you forget the OnTray on the cart it is easy to replace or have spares. They are also safe for the top rack of the dishwasher making clean up a snap. It is also BPA Free and made in the USA. You could even heat up some chicken nuggets in it in the microwave with the lid off and then take it and go. Some families are really busy and I have seen people bring in what I consider meals in to the grocery store because there is just not time otherwise. Thankfully my family is not that busy and I hope we never are.

For more information please check out the OnTray Website

The OnTray is available at Babies R us and other retailers.

Thank you to OnTray for sending me a complimentary OnTray for my family to try out.